Frequently Asked Questions

1. What products do you distribute?

We distribute mobile phones and accessories from leading brands like iPhone, Samsung, Itel, Digit, and
ZTE.

2. Do you offer international shipping?

Yes, we provide efficient shipping solutions to any destination worldwide.

3. How can I place an order?

You can contact us via email or phone, or use our online inquiry form. A member of our team will assist
you with your requirements.

4. Are your products authentic?

Absolutely! We deal only in genuine and brand-authorized products.

5. Do you offer bulk purchase discounts?

Yes, we provide competitive pricing for bulk orders. Contact us to discuss your specific needs.

6. Can you provide market insights or consultation?

Yes, our team offers market analysis and advice to help you make informed business decisions.

7. How long does it take to process and ship an order?

Processing times depend on the order size, but we aim for quick turnaround times. Shipping times vary
based on destination.

8. What payment methods do you accept?

We accept bank transfers and other secure payment methods. Details will be provided during the
ordering process.

9. Can I return or exchange products?

Returns and exchanges are handled on a case-by-case basis. Contact our customer service team for
assistance.

10. How can I contact customer support?

You can reach us via email at info@jkglobaltrading.com or by phone. Visit our Contact Us page for more
details.